ABOUT US

LloretBus is the regular and urban transport service in the city of Lloret de Mar. Operated by Sagalés, LloretBus offers a total of 5 regular lines serving a population of close on 37,000 people.
LloretBus connects the city centre to the main points of interest, such as education and medical centres, tourist destinations, sports centres and shopping areas. It also offers a transport solution to all those residential areas located at a distance from the city centre.

Rights and obligations Service charters

ADAPTED VEHICLE AVAILABILITY

All the vehicles used to operate the LloretBus lines are fully adapted for persons with reduced mobility.

OSS SYSTEM

Our fleet is fitted with an operations support system (OSS) that allows service provision, bus timetables and incidents to be monitored in real time.

PASSENGER INFORMATION

To make it easier to access information about our service, we provide passengers with comprehensive timetable information via this website, the mobile app, www.sagales.com and in printed format at LloretBus stations and bus stops.

We have an Integrated Quality Management System to improve the service's organisational aspects and technical quality. LloretBus holds ISO 9001 certification for quality management, ISO 14001 for environmental management, UNE 13816 for public passenger transport quality, and ISO 45001 for occupational health and safety.

In addition, we continuously conduct quality assessments, prepare customer satisfaction indexes, run mystery shopping exercises across our services, monitor punctuality on each route, perform vehicle safety checks, and respond to all customer suggestions and requests.